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Agents are AI assistants you can chat with. Talk to them right inside the Colossal app, or reach them from Slack without leaving the conversation your team already works in. Use them for anything — customer support, operations, marketing, or any other team in your company. You can also build your own agents. Give them custom skills, wire in the automations you’ve already built, and connect them to your company knowledge so they respond with context specific to your business. Custom agents also have an insights view in the Colossal app. It shows activity over time, conversations, active users, messages, token usage, and the most-used tools and users for a selected date range.